AI Automation for Service Businesses
Every missed call is a lost job.
We build and manage automation that responds to every lead in under 2 minutes, follows up on every estimate, and generates reviews on autopilot. Built for contractors and service businesses.
Free assessment · No contracts · Typical ROI: 60 days
of customers hire the first business that responds
of leads never get a callback
higher booking rates with speed-to-lead
The Problem
Every business that depends on phone leads has the same problem.
A lead comes in at 9 PM. Or Saturday morning. Or during your busiest hour. Nobody answers. Nobody follows up. That lead calls your competitor, books with them, and never thinks about you again. This happens 5, 10, 20 times a month. The math compounds fast.
→78% of customers buy from the first business that responds — response time is the sale
→Leads from ads cost $15–$120 each, and half never get a callback
→Estimates go out on Monday, nobody follows up until someone remembers on Friday
→Your team is juggling phones, scheduling, and actual work — follow-up falls through the cracks
You're not losing business because of your work.
You're losing it because of your follow-up.
What We Automate
Every lead answered. Every estimate followed up. Every review requested. Automatically.
2-Minute Lead Response
A lead comes in from your website, an ad, or a missed call. Within 60 seconds, they get a personalized text confirming their inquiry. Your team gets notified with full details. Every lead is logged and tracked.
Businesses using speed-to-lead see 3× higher booking rates
After-Hours Capture
When your phones stop ringing, leads don't. Our system catches every after-hours inquiry, responds instantly via text, and queues the appointment for morning confirmation.
Recovers up to 50% of after-hours leads
Estimate Follow-Up
An estimate goes out. The customer says they'll think about it. Our system sends a personalized follow-up at day 2, 5, and 10 — keeping you top of mind without anyone lifting a finger.
Automated follow-up increases close rates by up to 23%
Review Generation
After every completed job or engagement, the system sends a timed review request via text. One tap takes the customer to your Google profile.
5× more reviews with automated requests
Industries
Built for businesses where a missed lead costs real money.
Don't see your industry? We work with any business that depends on lead response speed. Book a call to discuss.
How It Works
Running in weeks. Not months. No new software to learn.
We Analyze Your Operation
A 30-minute call where we walk through your lead sources, response process, and the gaps costing you money. We look at your reviews, your website forms, and your response times. No pitch — just an honest assessment you can use whether we work together or not.
We Build Your System
Custom automation built for your specific business. We test everything using your real lead sources before anything goes live. You see it working and approve it. Your team doesn't have to learn anything new.
We Run Everything
We monitor your automations 24/7, optimize based on real performance data, and send you a monthly report showing leads captured, response times, and results. If something breaks at 2 AM, we fix it before you wake up.
Why Us
Built different from what you've tried before.
You work directly with the person who builds it.
No account managers. No sales team handoff. One engineer. One point of contact. The person who designs your system is the person who maintains it.
Works with what you already use.
We build around your existing CRM, scheduling tool, and phone system. No new software for your team to learn. No rip-and-replace.
No long-term contracts.
After a 90-day pilot, cancel anytime with 30 days notice. You own all your data. We keep clients by delivering results, not by trapping them.
Atlanta-based. Serving clients nationwide.
Founded in Atlanta, serving businesses across the US. Local enough to meet in person. Experienced enough to deliver remotely.
Get In Touch
Not ready to book a call?
Tell us about your challenge and we'll get back to you within 24 hours.
FAQ
Questions we hear on every call.
Not at all. We handle everything — design, setup, testing, and ongoing management. Your team keeps doing what they're doing. The only difference is that more leads get answered, more estimates get followed up, and more reviews come in.
Most businesses are live within 2–4 weeks. Your team's involvement is limited to a 30-minute discovery call and a quick review before go-live. We handle everything else.
We specialize in home services contractors, IT consulting, and government contracts. On the automation side, we work with any business where lead response speed directly impacts revenue. On the IT side, we build custom AI systems, workflow automation, and data pipelines for organizations scaling their operations.
We monitor your automations around the clock, optimize based on real data, and send you a monthly report showing leads captured, response times, bookings generated, and reviews collected. You also get direct access to us for any changes or issues.
Answering services read a script and take a message. Our systems respond instantly with personalized information, book appointments directly into your schedule, and follow up automatically over days and weeks. And they cost a fraction of what most answering services charge.
Setup fees range from $1,000–$8,000 depending on scope. Monthly management starts at $400. Most clients recover the full cost within 60 days from leads that would have otherwise gone unanswered. We'll give you a specific quote on our assessment call.
We're not a marketing agency. We don't run ads or do SEO. We automate the operational processes that turn your existing leads into booked jobs. And we offer a 90-day pilot — if you don't see results, you walk away.
After the initial 90-day pilot, cancel with 30 days notice. You own all your data — we export everything in standard formats. No lock-in, no penalties. We keep clients by delivering results.
See exactly where you're losing revenue.
A free 30-minute assessment where we analyze your current lead flow, response times, and follow-up process — and show you what's costing you money. Yours to keep whether we work together or not.
✓ We'll review your website forms, Google reviews, and response times
✓ You'll see exactly how many leads you're missing and what they're worth
✓ We'll show you what automation would look like for your specific operation
✓ No pitch. No pressure. Just an honest assessment.
Or email us directly: cterrell@sixpointlabs.com